I used to work in a big call centre. Luckily I wasn't on the phones so I didn't have to speak to the customer service guys but I did have to deal with their complaints about the systems. I sent 20-30% back to the author's supervisor with a note along the lines of "I don't even know what this person is asking. Can you ask them what the fuck they're saying" |
I blame video games, rap music and the Saw films.
mrblackett 855 posts
Seen 4 months ago
Registered 10 years ago