#9483916, By neems Zavvi Online, buyer beware!

  • neems 4 Apr 2013 10:52:53 3,704 posts
    Seen 2 hours ago
    Registered 10 years ago
    You need to get your bank (or your credit card company, whichever) actively involved in this. Tell them exactly what has happened, and ask them to charge back / hand it to their fraud investigation team.

    I would also recommend that you actually talk to somebody at Zavvi, I assume they must have a contact number. They will have the ability to action a refund immediately (it may still take a few days to show up in your account of course).
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