#12772772, By FatsoJetson Doom Eternal

FatsoJetson 26 Oct 2020 17:43:00 408 posts
Seen 2 days ago
Registered 15 years ago

FatsoJetson wrote:
Can anyone offer advice on fixing a download problem, seeing as Steam Support hasn't responded for more than 24 hours. Here's my problem:

I preloaded game 48 hours in advance
Day before launch, a 37GB download file appeared
I tried to download it, but it wouldn't
Tried on launch day, only got as far as 21GB then crapped out
Cancelled download, uninstalled game, tried re-downloading
For some reason, new game download started at 13GB, still crapped out at 21GB
Cancelled download, uninstalled game, cleared Steam download cache, rebooted computer
New game download again started at 13GB, stopped at 21GB again
Cancelled download, uninstalled game, reinstalled Steam, cleared Steam download cache, rebooted computer
New game download again started at 13GB, stopped at 21GB yet again

I honestly don't know what else to try.

Just trying to download Doom Eternal again for the new DLC. I'd previously played, completed and deleted the game. But, when trying to reinstall, this problem came up again when trying to install to my main drive. Switched to a different drive, and the download seems to be working ok.

The problem seems to be that Steam is convinced I have 13GB of Doom Eternal already downloaded on my main drive, despite me clearing the download cache and the Doom Eternal folder from the Steam directory.

Why would this be? Anyway to fix it? Do I actually have a 13GB, partially-downloaded version of Doom Eternal somewhere on my disk, clogging up space?