Sonos Users' Thread Page 39

  • brokenkey 23 Jan 2020 19:59:10 10,963 posts
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    Can you plug a Chromecast into them?
  • Technoishmatt 23 Jan 2020 20:02:44 5,163 posts
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    I considered sonos but tbh thought them too expensive and I personally was never impressed by the sound. I went with Echo dots using the line out to connect to my own speakers, either my main A/V receiver with my 5.1 setup in the living room, or mini amps and regular speakers.
  • Dougs 23 Jan 2020 20:12:22 99,139 posts
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    AaronTurner wrote:
    Think I might not bother with Sonos anymore and just go back to separates, you only need a Bluetooth receiver really.

    Totally cuntish from Sonos, I've invested about 1.5k in their products, fuck them if they think I'll be buying replacements for anything that gets shut off. Wouldn't be surprised to see their product sales drop off.
    It's definitely made me think twice about buying more.
  • monkman76 23 Jan 2020 20:14:09 18,583 posts
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    Likewise. Perhaps if enough people make similar noises then theyíll have to reconsider?
  • Dougs 23 Jan 2020 20:16:50 99,139 posts
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    brokenkey wrote:
    Can you plug a Chromecast into them?
    I think you can the Play 5s, good shout actually
  • brokenkey 23 Jan 2020 20:21:43 10,963 posts
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    Dougs wrote:
    brokenkey wrote:
    Can you plug a Chromecast into them?
    I think you can the Play 5s, good shout actually
    Bit ironic really - Sonos are sueing google for stuff, be funny if their own actions push their customers toward using google products over their own.
  • askew 23 Jan 2020 21:53:41 23,262 posts
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    Good news: https://blog.sonos.com/en/a-letter-from-our-ceo/
  • monkman76 23 Jan 2020 22:30:23 18,583 posts
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    I canít open that for some reason - whatís the gist?
  • FWB 23 Jan 2020 22:30:59 56,369 posts
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    Need an update to read it.
  • chopsen 23 Jan 2020 22:31:37 21,884 posts
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    They're not bricking or disabling anything. Legacy will continue to work and get bug fixes, just not new features.
  • monkman76 23 Jan 2020 22:32:30 18,583 posts
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    So a backtrack, or a clarification?
  • mrpon 23 Jan 2020 22:34:32 37,176 posts
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    We heard you. We did not get this right from the start. My apologies for that and I wanted to personally assure you of the path forward:

    First, rest assured that come May, when we end new software updates for our legacy products, they will continue to work just as they do today. We are not bricking them, we are not forcing them into obsolescence, and we are not taking anything away. Many of you have invested heavily in your Sonos systems, and we intend to honor that investment for as long as possible. While legacy Sonos products wonít get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible. If we run into something core to the experience that canít be addressed, weíll work to offer an alternative solution and let you know about any changes youíll see in your experience.

    Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state. Weíre finalizing details on this plan and will share more in the coming weeks.

    While we have a lot of great products and features in the pipeline, we want our customers to upgrade to our latest and greatest products when theyíre excited by what the new products offer, not because they feel forced to do so. Thatís the intent of the trade up program we launched for our loyal customers.

    Thank you for being a Sonos customer. Thank you for taking the time to give us your feedback. I hope that youíll forgive our misstep, and let us earn back your trust. Without you, Sonos wouldn't exist and weíll work harder than ever to earn your loyalty every single day.

    If you have any further questions please donít hesitate to contact us.
    Sincerely,
    Patrick

    Patrick Spence
    CEO, Sonos
  • chopsen 23 Jan 2020 22:35:35 21,884 posts
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    Bit of both.
  • monkman76 23 Jan 2020 22:36:06 18,583 posts
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    Cheers. Phew!
  • chopsen 23 Jan 2020 22:38:56 21,884 posts
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    People have been talking as if it's now official Sonos policy that they're going to disable old hardware every 5 years. There's been a bit of an overreaction really.


    Still keeping local copies of installers for compatible controllers tho as an insurance policy ;)
  • Deleted user 23 January 2020 22:40:43
    Yeah but what does this mean when an app like Spotify upgrades their systems, we donít get an update for it to work again? Itís happened before that Spotify compatibility has broken.
  • fontgeeksogood 23 Jan 2020 22:46:11 12,913 posts
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    I want to hear from Rodger Sonos, not this Patrick cunt
  • chopsen 23 Jan 2020 22:46:24 21,884 posts
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    I think it's clear that 3rd party services will stop working on legacy hardware with time. The impact of this will depend a lot on how you use your system.

    They do seem to be making the point that they're not moving to a planned obsolescence model, and they indent keeping the old gear going for as long as they can though. If you believe them.

    Edited by chopsen at 22:46:53 23-01-2020
  • Deleted user 23 January 2020 22:52:38
    To me the cat seems out of the bag on this one, learnt my lesson.
  • nickthegun 23 Jan 2020 22:53:07 86,445 posts
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    They kind of have to follow through now. This shambles hit their share price pretty hard.

    I mean, who would pour serious cash into a Sonos setup now?
  • ozthegweat 24 Jan 2020 08:07:16 2,871 posts
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    So what exactly did they backtrack on?
  • monkman76 24 Jan 2020 08:09:37 18,583 posts
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    This part in particular seems like a heel turn:

    Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state.
  • brokenkey 24 Jan 2020 08:19:40 10,963 posts
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    they've just read this thread.
  • chopsen 24 Jan 2020 08:20:30 21,884 posts
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    Also the commitment to provide bug fixes and security updates
  • ozthegweat 24 Jan 2020 08:59:45 2,871 posts
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    monkman76 wrote:
    This part in particular seems like a heel turn:

    Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state.
    Well we'll see how much better than the "create two households" workaround this turns out to be. Perhaps it's the same just with a different label.
  • Dougs 24 Jan 2020 09:23:08 99,139 posts
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    Sounds like the same, but with a commitment that it'll keep working. Not wholly convinced myself, I have to say
  • Flying_Pig 23 Feb 2020 14:23:02 16,910 posts
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    Anyone interested in a 2nd hand Playbar?

    Since we moved we don't have it set up so it's just sat there not being used. I don't have the box (or instructions?) so would take around £300 (+postage)

    It's in pretty much perfect condition - can send pictures etc
  • chopsen 6 Mar 2020 15:02:46 21,884 posts
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    https://www.theverge.com/2020/3/5/21166777/sonos-ending-recycle-mode-trade-up-program-sustainability

    So the "brick the unit but give me a 30% discount on a new one" being ditched.

    Looks like if you own a legacy unit, you can claim a 30% still, but the old unit still works.
  • spindle9988 11 Mar 2020 12:00:11 5,218 posts
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    I canít find a thread for my question and then didnít want to create a new one. I have connected my beats to my iPhone but the volume is all wrong. Itís like itís just picking up the sound volume for actual phone calls rather than for music.

    It doesnít get the red high volume bars when you turn it up.

    Anyone know a fix?
    If Iíve made sense that is.
  • Fourwisemen 7 May 2020 08:55:15 1,079 posts
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    Official updates from SONOS and the launch of the new Arc soundbar and updates to existing products..

    https://www.wired.co.uk/article/sonos-arc-soundbar

    ..oooh thatís a nice new bit of kit..
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