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I've just got my sisters ripped off by Dell and I need some help. Basically they wanted a cheap PC to do whatever so I told them to go for Dell coz we use them in work and they are generally good machines. I ordered them up Dells cheapest machine - Celeron 2.6, 256MB etc in November. They then asked for RCT3 for xmas, I dind't think that the on board VGA adapter would handle it so I managed to wangle them a FX 5700 from work. I got to them on xmas day and opened the case, to my shock, horror, disgust and anger I found no AGP slot???? I couldnt believe it, in all my time looking for bits and bobs I've never seen a this gen MB without an AGP slot. I quickly foned up Dell and the sons of bitches would do absolutely nothing for me. First I was told I could purchase an EXTERNAL AGP graphics card??? WTF???? Then after I offered them either 1) return the machine and we'll pay more to get one with an AGP slot 2) take the machine back and have a partial refund or 3) send me a motherboard and give me discount for ours that we'll send to them they put some up his own arse thicko who kept telling me that they could do neither of those things....like what sort of customer service is this? Just because I didn't open the machine within 7 days to find it's the least upgradeable piece of poo I've ever seen, I lose out! So what I'm after is the absolute cheapest celeron based MB that accepts DDR and my 2.6GHz and has an AGP slot that any of you can find. I've seen on for £30 somewhere but would prefer to pay less than that if poss. If anyone has one that they don't want anymore I'll take it off your hands. Cheers! |
Dell screwed me over!
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fergal_oc 2,764 posts
Seen 5 days ago
Registered 17 years ago -
MikeD 10,063 posts
Seen 5 months ago
Registered 18 years agoWereabouts do you live? And do you know if it is a socket 478 or 752 celeron? -
Precision-Auto 345 posts
Seen 2 years ago
Registered 19 years agoComisserations..., this is a problem that a friend of mine found the other day too. We couldnt believe our eyes! He bought his dell last year pretty much same spec (2.6ghz) and they gave him a duff board too! no AGP!
I bought my pc over 3 years ago from a different place with a budget motherboard and even that had an AGP slot. There was me thinking that Dell machines were a quality brand that wouldnt cut corners in their machines!
He's having to buy a pci card that his friend assures him ran HL2 and Doom3 well enough - not sure what model it is but I am pretty sceptical of it.
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mal 29,326 posts
Seen 3 years ago
Registered 20 years agoEr, you offered to send the machine back to Dell (at a huge postal cost) and pay them extra to fit a mobo with AGP, but you think paying 30 quid for your own mobo is too expensive? WTF?
Worth checking that the machine takes ATX boards before you spend even that though. -
MikeD 10,063 posts
Seen 5 months ago
Registered 18 years agomal wrote:
Worth checking that the machine takes ATX boards before you spend even that though.
Oh god, you are right. I remember Dell not confirming to ATX, not sure if that's still true. -
Mike_Hunt 23,524 posts
Seen 2 years ago
Registered 19 years agoIt's a shame, but I think you're 2 days too late to return thre computer under the distance selling regulations.
[MH] -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoDell stuff is never standard, not only is there little chance of a motherboard fitting in the case the PSU may possibly not have normal connectors on it either.
The simple rule is this : if you plan to do anything other than put more memory in or change a HD/DVD drive do not buy Dell.
If you're happy not to have an upgrade path then fine, most of the people who buy Dells don't do anything to them. -
My Dell is fine; great for gaming and word processing, plus black is sexy. However, their cases need some cooling, cos everything runs so hot! -
Khab 6,583 posts
Seen 2 weeks ago
Registered 20 years agoI seem to recall that the EU directive is that you have 14 days to return the goods if you've purchased remotely. At least that's what it is here.
Might be worth checking that with yer local whatever you lot call it... trading standards office or summat? -
MikeD 10,063 posts
Seen 5 months ago
Registered 18 years agoit is enough for the minimum spec of roller coaster tycoon 3. Don't sare say how well it would run though. -
Sid-Nice 15,848 posts
Seen 4 years ago
Registered 18 years agoI know the feeling, I bought a wig off Dell. Bloody Trotters. .gif)
PS: Sorry I've just finished watching Only Fools and Horses, the Peckham Spring episode. -
deem 31,667 posts
Seen 8 months ago
Registered 18 years ago -
fergal_oc 2,764 posts
Seen 5 days ago
Registered 17 years agoThanks everyone, I think I have been naive in thinking that because all the 8000 series Dells we have at work are good, easily upgradeable machines the lower spec machines would be the same.
I'm starting to think that even the case is proprietry! From memory ( I don't live with my sisters to check ) the board did look quite an odd shape, def not ATX but maybe a micro form factor of some sort.
I've got an old AMD machine (Duron 1.1Ghz, 256MB) and when I had a GeForce FX 5900 in it it seemed to run reasonably well at 1024*768 so I might just give them that.
What's annoyed me so much is that customer service from Dell and their website. Firstly their customer service was useless, kept passing me from pillar to post and often telling lies just to get rid of me. Secondly the website, no where on their website does it say that their machines are proprietry and often can't be upgraded. I have no idea about the legal implications of this, but surely if you sell something like a PC, which is widely accepted to be something that you can upgrade, then you should explicitly say that you can not upgrade it? -
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