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Okay so i have a problem with a machine. Its XP1800+ runningon an ASUS board, originally running '98 upgraded to XP (yes i know, i wouldn't have done it either, but it wasn't my choice). Originally the keyboard didn't work entirely properly, in that often when you started the machine you had too unplug the keyboard plug it back in, the motherboard beeped all was well and it worked. The power supply died on it this morning, so after having worked out what it was, gone and got another one and fitted that it works again. Except, that i now get an 'keyboard error or no keyboard present' press F1 to skip Del for BIOS. Odd. I can press either F1, or Del and it either ignores it and continues booting or goes into the BIOS (where the keyboard works). But when windows loads up the keyboard won't work at all. The old pull out and push back in isn't working or beeping anymore either. I've tried every keyboard i have, i've tried uninstalling the keyboard drivers and re-installing them but nothing seems to want to work. Its a Microsoft Internet Keyboard if that makes any difference. Any one have any other ideas, as i need to get the bastard thing working like three hours ago ! There is a box of Jaffa Cakes as a reward for whoever comes up with the right solution first !! |
Tech help please ! Jaffa Cake Rewards
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Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years ago -
Lutz 48,870 posts
Seen 4 years ago
Registered 18 years agoBuy a new PC. -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agoIts not mine, its my shitty work computer. My computer is great and woks properly because i'm nice to it. This one however is another story, and it gets somewhat trashed by others who shall remain nameless.
/waves fist -
Rankin 2,931 posts
Seen 2 weeks ago
Registered 19 years agolmao @ lutzie -
ssuellid 19,142 posts
Seen 2 days ago
Registered 20 years agoMaybe the PSU nuked the keyboard port as it died. -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agoShouldn't have done, as the keyboard still works in the BIOS, its a XP/XP upgrade issue i think. Just no idea how to fucking solve it. -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoHmm interesting problem. I'll have a think but to be honest it's very odd. -
eviltobz 2,609 posts
Registered 18 years agoyou able to try swapping between usb and ps/2 to plug it in? -
FFS...
Test it on another PC
Test another KB on that PC...
What's the results? -
martyngates 1,752 posts
Seen 10 years ago
Registered 18 years agoSpin Dr Wolf wrote:
hehe, best error ever!
Except, that i now get an 'keyboard error or no keyboard present' press F1 to skip Del for BIOS. -
Dirtbox 92,595 posts
Seen 21 hours ago
Registered 19 years ago -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoDjini wrote:
Perhaps reading what Spin has already done before making a post? He's already tried different keyboards with the same result.
FFS...
Test it on another PC
Test another KB on that PC...
What's the results?
Still stumped, a USB keyboard would be a good idea to test but you'd already have tried that if you had one. -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agoDjini do you work for a technical helpline by any chance ?
Its a PS/2 keyboard, we don't have any USB one to try unfortunately otherwise i would tried them aswell just like what Whizzo said. -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agomartyngates wrote:
Heh, would be funnier if it wasn't me. Stupid thing is it works then !
Spin Dr Wolf wrote:
hehe, best error ever!
Except, that i now get an 'keyboard error or no keyboard present' press F1 to skip Del for BIOS.
/tears out hair -
mooth-EcToX 3,619 posts
Seen 12 years ago
Registered 19 years ago/is here for jaffa cakes -
Whizzo wrote:
Djini wrote:
Perhaps reading what Spin has already done before making a post? He's already tried different keyboards with the same result.
FFS...
Test it on another PC
Test another KB on that PC...
What's the results?
Still stumped, a USB keyboard would be a good idea to test but you'd already have tried that if you had one.
I think he only tried that in 1 direction (Got a new KB and plugged it into the PC). What about the other way?
Frankly, I think the mobo's fux0r3d... but it's always good to test BEFORE spending money... Yes?
If you have a mobo with 2 PS2 ports, plug the KB in 'the mouse PS2 'port' and try that... KB works on both IIRC, mouse only works in one... -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoDjini wrote: plug the KB in 'the mouse PS2 'port' and try that... KB works on both IIRC, mouse only works in one...
Er I wouldn't do that! Keyboard works in the keyboard port, mouse works in the mouse port. Putting a keyboard in a mouse port will probably stop it from POSTing properly or in extreme cases kill the PS/2 port completely.
The fact that the keyboard works in the BIOS means it's pretty unlikely to be hardware, but I can't see why it wouldn't work in XP. -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agoAs an interesting side note i can't find any mention of the keyboard on the device manager at all. Perhaps the drivers aren't installed properly ? -
Spin Dr Wolf wrote:
Djini do you work for a technical helpline by any chance ?
Its a PS/2 keyboard, we don't have any USB one to try unfortunately otherwise i would tried them aswell just like what Whizzo said.
Carry on joker boy...
Just answer these questions IF you can do the tests:
1. plug the 'suspect KB' into another PC... What is the result?
2. Plug both (but not at the same time) KBs into BOTH PS2 ports. What are the results?
3. Did you buy a new KB WITHOUT a PS2/USB converter plug with it? If you CAN convert the KB to USB, try multiple USB ports and GIVE THEM TIME to 'install' on your O/S before conducting tests (Your HDD light will stop flickering when they are installed)...
And remember, if you KNEW as much as me, you would need to ask for help... Poke your Jaffa Cakes, just give me a bit of curtosy.gif)
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eviltobz 2,609 posts
Registered 18 years agoWhizzo wrote:
the answer to that is blatently obvious. crappy effing microsoft shite.
but I can't see why it wouldn't work in XP.
spin, are you able to actually get logged on with the box? (such as windows auto logging in as a user) you might be able to remove the keyboard driver and see if that helps. also does the keyboard work well enough to allow you to boot into safe mode (f8 during early boot bit i think) and check stuff out from there? -
Spin_Dr_Wolf 6,170 posts
Seen 8 months ago
Registered 18 years agoeviltobz wrote:
The machine will boot up and run, because i can hit F1 and windows loads, it gets to the log on screen and i can log on by clicking with the mouse. Windows then runs fine, just nothing now happens when you press stuff on the keyboard.
Whizzo wrote:
the answer to that is blatently obvious. crappy effing microsoft shite.
but I can't see why it wouldn't work in XP.
spin, are you able to actually get logged on with the box? (such as windows auto logging in as a user) you might be able to remove the keyboard driver and see if that helps. also does the keyboard work well enough to allow you to boot into safe mode (f8 during early boot bit i think) and check stuff out from there? -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoYou should certainly have a keyboard entry on the device list, it's just as well you've got a working mouse.
If you can get into safe mode, by pressing F8 as tobz said, it may well work. If it does then there's a driver issue within XP as safe mode uses very basic drivers. You shouldn't need anything much for a keyboard to just work. This is very odd!
Ah just had another thought! Open it up and have a look at the socket, perhaps with you moving it around to put the new PSU in, it has grounded on part of the case. It's just possible it would work in the BIOS/startup but it's causing enough problems for PC that the OS can't handle it.
Edited by Whizzo at 15:07:38 21-01-2005 -
Whizzo wrote:
Er I wouldn't do that! Keyboard works in the keyboard port, mouse works in the mouse port. Putting a keyboard in a mouse port will probably stop it from POSTing properly or in extreme cases kill the PS/2 port completely.
Kill the PS2 port? Are you High?
Another WILD guess... You KB/PS2 port was always a bit flakey right? Maybe WinXP, during it's port interrogation for devices queries the PS2 port and gets erroneos results, and thus in device manager reports 'no keyboard' present.
Spin... you *can* plug it into the mouse port and it WON'T blow up...
To prove this, I just done it on another PC next to me... Guess what? a PS2 KB worked in the mouse PS2 port
/*gasp* it didn't BLOW UP or stop the POST -
If you can use your MOUSE as USB, plug it into the USB port, then plug you KB into the moouse port and test... -
Homer-Simpson 1,543 posts
Registered 17 years ago[$mooth] EcToX wrote:
/is here for jaffa cakes
/is also here for jaffa cakes -
Whizzo 44,810 posts
Seen 4 days ago
Registered 20 years agoDjini wrote:Kill the PS2 port? Are you High?
No I'm not, I'm just someone who has done IT support with PC since the mid-eighties and knows enough that plugging a keyboard into a mouse port WON'T FUCKING WORK.
I said it may stop it from POSTing and could cause it to kill the port.
You must have access to some weird PC if it allows you to plug a keyboard into a mouse port and it works.
Edited by Whizzo at 15:12:07 21-01-2005 -
tannerd 2,691 posts
Seen 1 month ago
Registered 18 years agoOh, and as a word of warning, you aren't supposed to plug in items to the ps2 ports when they are on, as they can blow an internal fuse (as they are powered ports).
For more interesting detail on the PS2 port see here -
Whizzo wrote:
Djini wrote:Kill the PS2 port? Are you High?
No I'm not, I'm just someone who has done IT support with PC since the mid-eighties and knows enough that plugging a keyboard into a mouse port WON'T FUCKING WORK.
I said it may stop it from POSTing and could cause it to kill the port.
You must have access to some weird PC if it allows you to plug a keyboard into a mouse port and it works.
Edited by Whizzo at 15:12:07 21-01-2005
LOL... I've done this hundreds of times. It's one of the few ports at the back of your comp that you can get the wrong way around (ie Mouse into KB port, and visa versa) when you fumble round the back of it without seeing what you've plugged into what. So it's not some weird 'special' PC... I think it's just about every PC and server I've ever used (although, for some reason, compaq servers keep popping into my head saying they DON'T allow this - i may be wrong)...
Whizzo... Don't play "Who's got the biggest IT dick out of the two of us?" with me...
Oh and it's a Dell GX 260 (Not exactly a weird PC)... Although every PC I've ever built behaved the same way...
Tannerd... I wasn't suggesting he did this with the power on... ;P
Edited by Djini at 15:42:06 21-01-2005 -
eviltobz 2,609 posts
Registered 18 years agoSpin Dr Wolf wrote:
might be worth seeing if you can re-install a keyboard driver then. remember that if you need to type anything on the box whilst running windows if you have character map installed (under progs>accessories>system tools on my 2k install) you can construct pharses to cut and paste for web addresses and stuff like that.
eviltobz wrote:
The machine will boot up and run, because i can hit F1 and windows loads, it gets to the log on screen and i can log on by clicking with the mouse. Windows then runs fine, just nothing now happens when you press stuff on the keyboard.
Whizzo wrote:
the answer to that is blatently obvious. crappy effing microsoft shite.
but I can't see why it wouldn't work in XP.
spin, are you able to actually get logged on with the box? (such as windows auto logging in as a user) you might be able to remove the keyboard driver and see if that helps. also does the keyboard work well enough to allow you to boot into safe mode (f8 during early boot bit i think) and check stuff out from there?
my take on the swapping mouse & keyboard ps/2 sockets from when i fuxxored it up and put them in back to front recently on an old (dual 200mmx) pc was that one of the devices worked and one didn't, can't entirely remember which, although a fair guess would be that the keyboard was the one that worked due to the whole infamous keyboard post error. -
eviltobz wrote:
Yeah tried that already tobz, was one of the first things i tried ! ^_^
might be worth seeing if you can re-install a keyboard driver then. remember that if you need to type anything on the box whilst running windows if you have character map installed (under progs>accessories>system tools on my 2k install) you can construct pharses to cut and paste for web addresses and stuff like that.
my take on the swapping mouse & keyboard ps/2 sockets from when i fuxxored it up and put them in back to front recently on an old (dual 200mmx) pc was that one of the devices worked and one didn't, can't entirely remember which, although a fair guess would be that the keyboard was the one that worked due to the whole infamous keyboard post error.
Keyboard doesn't even work in safe mode, so thats it i declare the windows installation right royally fucked. It will have to get a nice new clean and shiny fresh XP install over the weekend. Oh well.
I've done fuck all work to day, and for once its not my fault.
I tried the swapping of the ps/2 ports, and funnily enough it didn't work. Unless you count scrolling when you type working.
.gif)
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