Alternatives to Amazon etc • Page 2

whatthefu 24 May 2019 19:35:51 1,340 posts
Seen 5 hours ago
Registered 15 years ago

Kostabi wrote:
But Amazon customer service is so good. Their prices aren't massively different to elsewhere and if something does go wrong with your delivery they'll usually have it sorted within a couple of hours, a day at the most. No other online retailer I've used even comes close to that.

This is why I have stuck with Amazon for so long. Superb customer service.

Except this time, I bought a mouse less than a year ago and as far as they are concerned I can go fuck myself.
If it's less than Ł20 you only get a 6 month warranty.. really?
At that they let on they didn't know I bought a bloody extended warranty. So once I furnished them with the policy details they have forwarded an email to amazon protect.
The first dick I spoke to told me to contact Microsoft. "What about my extended warranty?", "that's ok the manufacturer will sort it".

Disappointing as usually they have agreed to replace or sort things out right away.

dominalien 11 Jul 2019 10:54:00 10,703 posts
Seen 46 minutes ago
Registered 15 years ago

I’m sure a link is forthcoming.

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