Acer laptop blue screen of death

  • samantharudd 4 Mar 2020 12:25:44 1 posts
    Seen 3 months ago
    Registered 3 months ago
    My sons 14month old laptop suddenly displayed the blue screen of death last weekend. We could do nothing to get rid of it other than take the laptop right back to factory settings. Itís an Acer Swift 3, AMD Ryzen 5, 2500U, 8GB, 256GB, Radeon RX Vega 8.
    This solved the BSOD issue and the laptop seemed to work fine. But heís downloaded his Epic games launcher and can no longer install Fortnite (which heís played on his laptop since we bought it). He loaded up Steam and tried to download Minecraft and even that wonít load anymore. I believe itís telling him that he doesnít have the graphics to support it but these are all games heís always played in his laptop. Is there anything we can do?

    Edited by samantharudd at 12:26:22 04-03-2020

    Edited by samantharudd at 12:26:45 04-03-2020

    Edited by samantharudd at 13:23:50 04-03-2020
  • brokenkey 5 Mar 2020 09:55:20 10,471 posts
    Seen 4 hours ago
    Registered 18 years ago
    Sounds like your hard drive might be bust.
  • BigOrkWaaagh 5 Mar 2020 10:29:33 9,315 posts
    Seen 36 minutes ago
    Registered 13 years ago
    Reinstall AMD graphics drivers.
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