PS4 initialized problem

  • jenscambre 25 Mar 2020 17:03:09 3 posts
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    After initializing my ps4, it is stuck on the blue screen that says i have to "Connect a dualshock4 wireless controler using the USB cable, and then press the PS button.". It won't do it... I've tried my wireless controller, doesn't work and I've tried a wired one (also no luck). The only prespons I get is: 1. Pressing the share button on the wired controler - "can not display menu kow". And 2. The light of the wireless one is orange when connected using USB.

    Can anyone help? Thanks.
  • dominalien 25 Mar 2020 19:36:51 9,538 posts
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    Registered 14 years ago
    Iím sure another new user will be around in a few hours or days to provide a helpful link with a helpful answer.
  • EMarkM 25 Mar 2020 19:49:19 4,922 posts
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    @dominalien :D
  • X201 25 Mar 2020 20:04:56 20,570 posts
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    I had this, itís something to do with having to reset the controller.

    Hereís the Official PlayStation fix
    https://support.playstation.com/s/article/DualShock-4-Troubleshooting?language=en_US

    Try them all, but I think you need step 3
  • jenscambre 6 Apr 2020 08:15:27 3 posts
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    @X201 I've tried them all, but I realised did not unplug my modem for step 3... So I'll trie again. Thanks!
  • jenscambre 9 Apr 2020 18:13:27 3 posts
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    X201 wrote:
    I had this, itís something to do with having to reset the controller.

    Hereís the Official PlayStation fix
    https://support.playstation.com/s/article/DualShock-4-Troubleshooting?language=en_US

    Try them all, but I think you need step 3
    Nothing worked
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