Is Playstation NOW a scam?

  • Mr_Bison 5 Apr 2020 17:47:27 154 posts
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    I signed up for the 7 day trial of Playstation now to try control to see if it was worth buying. I was not interested in any of the 100s of games that seems very light.

    On the very same day I went through the quite lengthy process of making sure it did not auto-renew.

    Today Playstation charged my account even though it is not active.

    The whole setup of Playstation now seems really scammy. Anybody else had bad experiences with Playstation now?
  • Samildanach 5 Apr 2020 18:20:10 641 posts
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    @Mr_Bison
    I just used it recently it for the free seven day trial and cancelled before it renewed and charged me. No problems here, in fact I think you can cancel right away and it will end before it charges you but you still keep the free 7 days.
  • Deleted user 5 April 2020 18:34:38
    I seriously doubt Sony are trying to scam here.
  • Deleted user 5 April 2020 18:37:51
    For Sony it was a scam, but for Mr Bison, it was Tuesday.
  • neilka 5 Apr 2020 18:39:55 24,021 posts
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    FRAUD ACTIONS? I HAVEN'T HEARD THAT NAME IN YEARS
  • Stuz359 6 Apr 2020 01:17:19 492 posts
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    No, it's not.Don't get me wrong, it's convoluted to turn off auto renew, but it ain't a scam. They should actually give you an option upon subscribing to auto renew or not, but netflix, amazon prime and xbox game pass do the same thing. You need to be switched on to this stuff.
  • Deleted user 6 April 2020 08:34:57
    Quite lengthy process? It takes around 30 seconds.
  • Alastair 6 Apr 2020 10:35:43 24,828 posts
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    AddyB_ wrote:
    Quite lengthy process? It takes around 30 seconds.
    Bison have hooves rather than hands, so I can imagine it was quite hard to press the right buttons.

    He actually signed up a week ago but it's taken him this long to type out the original post.
  • Deleted user 6 April 2020 10:37:33
    @Alastair

    😂
  • mothercruncher 6 Apr 2020 10:44:43 19,474 posts
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    Smashed seven keyboards in that time too, the cost has really mounted up.
  • Mr_Bison 6 Apr 2020 13:37:34 154 posts
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    @Samildanach I did this and got charged
  • Mr_Bison 6 Apr 2020 13:37:53 154 posts
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    Alastair wrote:
    AddyB_ wrote:
    Quite lengthy process? It takes around 30 seconds.
    Bison have hooves rather than hands, so I can imagine it was quite hard to press the right buttons.

    He actually signed up a week ago but it's taken him this long to type out the original post.
    OK its maybe 5 screens
  • Mr_Bison 6 Apr 2020 13:39:29 154 posts
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    mothercruncher wrote:
    Smashed seven keyboards in that time too, the cost has really mounted up.
    I loled.... Does anyone know where to contact Playstation support. I am in Switzerland but I cant find a number or any way to contact support directly on the help pages.
  • Mr_Bison 6 Apr 2020 13:48:26 154 posts
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    It says there is a contact form.... but when you got to the link there is none
  • McGeeza 6 Apr 2020 13:51:16 2,039 posts
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    Mr_Bison wrote:
    It says there is a contact form.... but when you got to the link there is none
    It's taken them 26 years, but you have to admire them for playing the long game and scamming you out of a months PS Now sub.
  • JamboWayOh 6 Apr 2020 13:57:09 25,236 posts
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    Mr_Bison wrote:
    mothercruncher wrote:
    Smashed seven keyboards in that time too, the cost has really mounted up.
    I loled.... Does anyone know where to contact Playstation support. I am in Switzerland but I cant find a number or any way to contact support directly on the help pages.
    This is Ecosse isn't it?
  • AboutHalfaStevas 6 Apr 2020 13:57:45 2,765 posts
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    It was all a plan to keep him immobile while they despatch Jean Claude to finish the job.
  • Mr_Bison 6 Apr 2020 14:40:29 154 posts
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    @JamboWayOh Can be Scottish and live in Switzerland.... Its a thing
  • Mr_Bison 6 Apr 2020 14:41:14 154 posts
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    @McGeeza Ok that one burned
  • JamboWayOh 6 Apr 2020 14:41:17 25,236 posts
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    Ecosse confirmed.
  • Calo64 6 Apr 2020 22:57:56 32 posts
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    I used the trial last year no problem. Disabled auto renew immediately after signing up and no sting in the tail. I almost signed up for longer in fact as I was quite happy with how it ran on PC, only thing holding it back was the 720p output cap. But hey, Stadia is here and... well. no. PS Now is good.
  • Keivz 8 Apr 2020 00:38:48 7 posts
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    I used it for about a month and had no problems cancelling it. 720p and stereo only sound were the big drawbacks but the library wasn’t bad and having some games being downloadable seems like quite the plus (I don’t have a PS4 but I was tempted to get one because of the download option). I don’t think it gets enough credit and the price would be quite reasonable if only they offered 1080p & 5.1 (charge an extra $3-4 for it and we’d be square!).
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