What are Play like for returns?

  • Juninho 25 Oct 2005 09:20:27 1,825 posts
    Seen 2 years ago
    Registered 18 years ago
    Why not take the Play one back to HMV with your receipt for the first one?
  • terminalterror 25 Oct 2005 09:20:30 18,932 posts
    Seen 2 weeks ago
    Registered 20 years ago
    I've never returned anything because I didn't want it but when they sent the wrong thing then they were very speedy and nice about returning it and sending the correct DVD.
  • Tiger_Walts 25 Oct 2005 09:32:04 16,674 posts
    Seen 4 years ago
    Registered 19 years ago
    Sent me a wrong item once, they despatched the correct one before I'd even put the return item in the post.
  • Huntcjna 25 Oct 2005 09:32:13 13,890 posts
    Seen 3 years ago
    Registered 17 years ago
    Why not wait until postie comes today they say its 3-5 days for delivery sometimes my stuff from them comes a little late. Plus its not really that good that you can't wait.
  • Whizzo 25 Oct 2005 09:48:39 44,810 posts
    Seen 4 days ago
    Registered 20 years ago
    Doesn't the HMV one just have a crappy cardboard outer case and that's er it?
  • Whizzo 25 Oct 2005 09:53:32 44,810 posts
    Seen 4 days ago
    Registered 20 years ago
    Well that sounds worth the hassle of returning something and having to pay postage on top of paying more for buying from HMV! ;-)
  • RichDC 25 Oct 2005 09:58:25 9,177 posts
    Seen 4 days ago
    Registered 17 years ago
    Furbs wrote:
    Whizzo wrote:
    Doesn't the HMV one just have a crappy cardboard outer case and that's er it?
    No its got a mini comic thing with it too. Its not a crappy cardboard outercase, its got one of those covers that changes depending on which angle you are viewing from \o/

    /is a marketing execs wet dream
    Sounds nice, i think i'll be heading down to HMV at lunch. :)

    As for returning to play, just don't open the dvd, tape a bit of paper with their returns address over the original packaging label, slap a stamp on and post it back. Nice and easy. Done it quite a few times.
  • richispsycho 25 Oct 2005 10:30:19 722 posts
    Seen 2 years ago
    Registered 17 years ago
    My expeirances with Play are pretty good.

    I got Rome Total War off them and it turned out to be a pirated copy about two to three months later.

    It looked genuine had all the right packaging just wouldn't patch.

    I rang up, told them and didn't have my reciept.

    They still exchanged it though.
  • Deleted user 25 October 2005 10:32:19
    I ordered an Action replay cheat cartridge at the beginning of August.......still waiting for it to be delivered....
  • Huntcjna 25 Oct 2005 10:32:59 13,890 posts
    Seen 3 years ago
    Registered 17 years ago
    Whoa there rich play.com are eurogamer retail partners lets not go accusing them of selling pirate games, you are gonna start a war.
  • Wobble 31 Oct 2005 19:57:29 1,028 posts
    Seen 6 years ago
    Registered 16 years ago
    play 4tw!

    /play fanboy, got a 32page order history now

    Edited by Wobble at 20:03:09 31-10-2005
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Given up waiting for my order for Batman Begins to arrive. Apparently it was shipped last Wednesday. If I go out an pick up a copy from HMV at lunch time and I keep the other one sealed when it arrives, what are Play like about taking things back? I know I've got the 14 day thing anyway, just wondering if its all plain sailing?
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Well if I'm picking it up from HMV I'll get their exclusive superdooper one (I'm a sucker for that stuff) so I cant take the Play one back.
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Partly because I'm a bit annoyed my order went straight to processing and sat there for 3 days, thus meaning I couldnt cancel the order when I realised there was a Ltd Ed. available, and partly because I'm a bit annoyed that they couldnt get me a major new release on its release date.

    /is very anal
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Whizzo wrote:
    Doesn't the HMV one just have a crappy cardboard outer case and that's er it?
    No its got a mini comic thing with it too. Its not a crappy cardboard outercase, its got one of those covers that changes depending on which angle you are viewing from \o/

    /is a marketing execs wet dream
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Whizzo wrote:
    Well that sounds worth the hassle of returning something and having to pay postage on top of paying more for buying from HMV! ;-)
    Dont forget, I still dont buy in to this internet shopping lark. First HMV with my PES, now this. It'll never catch on!

    Thanks MegaApocalypse.
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    They sold you a pirate copy??!
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
    Seen 3 months ago
    Registered 18 years ago
    Just for closure, they've agreed to take it back with a full refund. See HMV? Thats customer service.
Sign in or register to reply

Sometimes posts may contain links to online retail stores. If you click on one and make a purchase we may receive a small commission. For more information, go here.