I have my goods but have not been charged - What are my rights/thier rights?

  • Boundy 16 Nov 2005 14:42:51 959 posts
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    Right,

    I ordered a Samsung 913n alsmot two weeks ago and I have had it just over a week but teh company I ordered it from have not charged my card, I also orderded a router from the same company but do not know if they have charged me for it yet.

    What are my rights If I don't tell them as its thier mistake?

    Also what are thier rights as I don;t mind payting them as I have the stuff its just it would be nice not to.
  • Rankin 16 Nov 2005 14:45:29 2,931 posts
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    Did you buy it to play xbox360?

    /pages Slurpy
  • Boundy 16 Nov 2005 14:48:26 959 posts
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    No, I only brought it for use with my PC, not getting an xbox 360 don't want one.
  • Boundy 16 Nov 2005 14:50:26 959 posts
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    Furbs wrote:
    Rights in what regards? Can they charge you after the event? Oh yes, afraid so.

    If its not signed for you might be lucky, but its technically theft (I think).

    I don;t know if the router was signed for as I was not in at the time (brother was) but I am not sure if the monitor was signed for or not, I think it was.

    Either way, I am happy to pay for the stuff as said earlier as I brought it knowing the cost and have the money for it, its just that if I don't have to pay for it I can have something else :)
  • Deleted user 16 November 2005 14:50:40
    You've got a contract, given them your card details and have complied with your obligations. They've complied with theirs. You can't force them to take your money! They'd be within their rights to notice their mistake and take the money out of your account though.

    But - if, for example, you're overpaid by your employer or if cash machine gives you fifty quid instead of a tenner then you ARE obliged to tell them of the mistake. They're within their rights to demand the money back. Maybe (that's MAYBE) that would apply here.

    In practice though you're probably fine. If you're a decent upstanding citizen you should prob tell them though :)
  • Boundy 16 Nov 2005 14:50:54 959 posts
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    frod wrote:
    Put the money in the bank, iirc they have up to six months to charge you for it.

    Oh right, will do then, never knew that.
  • Boundy 16 Nov 2005 14:52:29 959 posts
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    Fozzie_bear wrote:
    You've got a contract, given them your card details and have complied with your obligations. They've complied with theirs. You can't force them to take your money! They'd be within their rights to notice their mistake and take the money out of your account though.

    But - if, for example, you're overpaid by your employer or if cash machine gives you fifty quid instead of a tenner then you ARE obliged to tell them of the mistake. They're within their rights to demand the money back. Maybe (that's MAYBE) that would apply here.

    In practice though you're probably fine. If you're a decent upstanding citizen you should prob tell them though :)

    I'd like to think I am a decent person but in all honesty I will most likely not tell them, but if they ask about it or charge me then fair play as its thier money.
  • Huntcjna 16 Nov 2005 14:53:49 13,890 posts
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    If your gonna trust anyones advice its furbs he knows retail law like the back of his hand.
  • boo 16 Nov 2005 14:56:06 13,901 posts
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    Furbs wrote:

    There's nothing they can do! Spend all the money on beer and hookers!

  • Carlo 16 Nov 2005 14:56:56 21,801 posts
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    Boundy wrote:
    Right,

    I ordered a Samsung 913n alsmot two weeks ago and I have had it just over a week but teh company I ordered it from have not charged my card, I also orderded a router from the same company but do not know if they have charged me for it yet.

    What are my rights If I don't tell them as its thier mistake?

    Also what are thier rights as I don;t mind payting them as I have the stuff its just it would be nice not to.

    Did you pay by card? If you did, go to the ATM tonight and take out enough money to use for a week then destroy the card.

    Call you bank and tell them you broke your card (by accicent) and ask them to give you a new one (It can take a week).

    The new card will almost certainly have a new number. The company cannot then take the money 'when it wants to/realises' and will have to arrange it with you.

    If you paid by supplying your ABNK details though, that's different/
  • Boundy 16 Nov 2005 15:07:10 959 posts
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    Carlo wrote:
    Boundy wrote:
    Right,

    I ordered a Samsung 913n alsmot two weeks ago and I have had it just over a week but teh company I ordered it from have not charged my card, I also orderded a router from the same company but do not know if they have charged me for it yet.

    What are my rights If I don't tell them as its thier mistake?

    Also what are thier rights as I don;t mind payting them as I have the stuff its just it would be nice not to.

    Did you pay by card? If you did, go to the ATM tonight and take out enough money to use for a week then destroy the card.

    Call you bank and tell them you broke your card (by accicent) and ask them to give you a new one (It can take a week).

    The new card will almost certainly have a new number. The company cannot then take the money 'when it wants to/realises' and will have to arrange it with you.

    If you paid by supplying your ABNK details though, that's different/

    Good Idea, but I am not going to do that, I am honest enough to let them take the money back if they realise thier mistake but not honest enough to tell them about it :)
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
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    Rights in what regards? Can they charge you after the event? Oh yes, afraid so.

    If its not signed for you might be lucky, but its technically theft (I think).
  • Furbs 14 Jun 2007 22:45:51 45,740 posts
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    Registered 18 years ago
    Hehehehe :)

    Thanks for the vote of confidence! Boundy, do what you've said...dont mention it, just make sure if they do ask, you can pay!
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