NTL Broadband Problem • Non-Gaming • Science & Technology • Eurogamer.net

Flightrisker 16 Nov 2005 22:55:39 18,139 posts
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Ok, I got my NTL Broadnand and every 3 minutes of so I lose my connection, so i gotta type fast!

The installer dude set up two lan connection that are both running

One is a 10Mbps and seems to work ok

The other says 100Mbps(?) and has "Limited or no connectivity"

The modem is connected with a usb cable and a network cable.

With only th 100Mbps connection running I can use messagner but no the internet.

With only the 10 I get nothing.

Any ideas?

andy-w 16 Nov 2005 23:02:10 515 posts
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Unplug the USB connection and only use the LAN connection.

Flightrisker 16 Nov 2005 23:27:21 18,139 posts
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Cheers.

Seems to be working fine. Here's hoping I last past the 3 minute mark.

Flightrisker 16 Nov 2005 23:43:04 18,139 posts
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Flase alarm (of hope), it happened again ;_;

Any other ideas?

souljah 16 Nov 2005 23:50:36 4,705 posts
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Try unplugging the modem for about ten seconds and plug it back in. Then do the "repair " option when you right click the LAN connection in "network connections".

USB is pish...nothing but trouble here using it with a NTL modem so stick to the ethernet connection...much more stable.

Oh and make sure "automatically detect settings" is ticked on the LAN settings tab for whatever browser you use.

Edited by souljah at 00:02:06 17-11-2005

Cuchulainn 17 Nov 2005 00:03:22 845 posts
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Anyone else find that NTL's DNS are woeful? They seem to fail first time on loads of sites..

Flightrisker 17 Nov 2005 00:04:07 18,139 posts
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Ooh the repair thingy actaully did stuff this time. It went through a few things but then got stuck saying it couldnt clear the DNS cache?

Flightrisker 17 Nov 2005 08:54:40 18,139 posts
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Tried all these and still getting the same problem. One of my mates reckons it could be a virus. I'll check that out before i go castrate ntl.

Cheers for your helps.

Flightrisker 18 Nov 2005 11:33:31 18,139 posts
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;_;

Ran Stinger (after updating it during the few minutes the internet works at the start) - Found nothing.

Ran Housecall - Found 6 infections but had to link to another page to tell me what they were so its crashed (this after waiting 3 hours for it to finish).

Ran Adware - Found 6 infections, removed them.

Ran Microsoft AntiSpyware - Found 11 infections, removed them

Downloaded all Microsoft Updates (which was fun with my Internet freezing up every few minutes).

Flushed my DNS (or something, for a Microsoft techie my Internet knowledge is woefully.) Said it had repaired stuff but no use.

Checked for updates for my modem drivers, nothing.

Anyone any ideas?

I've noticed that the more active I am online the longer it seems to last. it still goes anyway, but just seems to last a bit longer, probably just coincidence.

Deleted user 18 November 2005 11:49:40

You can get info from the links here hope it helps

cableforum

helpforum

modem tips

deem 18 Nov 2005 12:05:21 31,667 posts
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Post deleted

Ginger 18 Nov 2005 12:07:10 7,256 posts
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deem wrote:
Do NTL not have a technical support phone number?

If it's anything like their customer support, then no.