Amazon delivery - gone to the dogs? Page 43

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  • BurnoutJunkie 17 Aug 2018 22:48:48 1,120 posts
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    For the first time in yonks, I had delivery not turn up on time. Was meant to be a same day delivery between 6-10pm. I'm secretly pleased. Gonna complain tomorrow to get a free month of Prime as compensation.
  • docrob 18 Aug 2018 01:12:22 1,167 posts
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    Iíve got to give Amazon credit today. Had ordered a 3DS XL from them (second hand) prior to holidays tomorrow. Address states clearly to leave parcel in secure parcel box. So Iím at work at 3pm and get a message saying they had Ďfailed to deliverí. Properly furious. Head home at 4.30 in a really bad mood. Turned out the courier made a second stop on his way home, and caught me in the 5 minutes I was in the house prior to leaving on another errand. So now I have the 3DS for my holiday! Cheers Amazon.
  • b-rk 18 Aug 2018 03:24:34 924 posts
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    BurnoutJunkie wrote:
    For the first time in yonks, I had delivery not turn up on time. Was meant to be a same day delivery between 6-10pm. I'm secretly pleased. Gonna complain tomorrow to get a free month of Prime as compensation.
    same day delivery from Amazon? i really am doing Amazon wrong
  • BurnoutJunkie 18 Aug 2018 09:46:52 1,120 posts
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    b-rk wrote:
    BurnoutJunkie wrote:
    For the first time in yonks, I had delivery not turn up on time. Was meant to be a same day delivery between 6-10pm. I'm secretly pleased. Gonna complain tomorrow to get a free month of Prime as compensation.
    same day delivery from Amazon? i really am doing Amazon wrong
    Yep. I seem to find quite a few items on Amazon with same day delivery these days (for Prime members).

    I used live chat to complain today and they didn't give me a free month of Prime this time, but added a £5 credit to my account.
  • Psychotext 18 Aug 2018 11:25:59 64,967 posts
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    Holy shit, you can literally see my computer screen from my front door and in the 7 seconds or so it took me to get there from the doorbell ringing, the guy had already started heading back to his car.
  • Psychotext 20 Aug 2018 15:58:43 64,967 posts
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    Fuck me sideways, I was at the door in under 4 seconds and the amazon guy was already doing a runner.
  • fontgeeksogood 20 Aug 2018 16:07:35 6,028 posts
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    He was probably worried your shoddily built house would collapse on him as he had knocked moderately loudly on the front door
  • Psychotext 20 Aug 2018 17:39:49 64,967 posts
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    It's always a risk, but he pressed the doorbell all the same. :p
  • fontgeeksogood 20 Aug 2018 17:47:01 6,028 posts
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    Sorry PT, I just reread my post and it's shit, not funny and insensitive.

    #fuckbarratts
  • Psychotext 22 Aug 2018 10:52:19 64,967 posts
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    Well, they finally won. I was upstairs and by the time I'd got down they'd already headed off to a neighbour's house.

    I swear they must fancy them or something.
  • b-rk 11 Sep 2018 12:10:34 924 posts
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    jesus the delivery dood has been parked at the same place on the map for the last 40 minutes. maybe he's providing a 'personalised service' to one lucky customer.
  • Dougs 11 Sep 2018 12:59:45 89,093 posts
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    Or he's having some lunch.
  • b-rk 11 Sep 2018 13:06:26 924 posts
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    Well the map is not showing up now, just a general "it'll be with you before 9pm". Hope he enjoyed his lunch before fucking off back to wherever.
  • freddymercurystwin 11 Sep 2018 14:08:59 1,640 posts
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    Out of about 20 Prime orders ordered in the last month or so they have all turned up when they said.
  • DFawkes Friendliest Forumite, 2016 11 Sep 2018 14:53:43 32,229 posts
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    Now all they have to do is improve the service to the point this would apply to other people too and they're all good :) As is though, not very good service overall if so many of us have issues with them.
  • Rogueywon Most Generous Forumite, 2016 11 Sep 2018 15:48:44 5,821 posts
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    @b-rk Last time that happened with me, I eventually found out the van had broken down.

    Can't remember if I ever got the parcel or not.

    Suspect not.
  • neilka 25 Oct 2018 11:52:10 22,534 posts
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    Amazon Delivery have been "unable to gain access to the front door to deliver the parcel" for the last two days despite the delivery address being an Amazon Locker. That's some expert level incompetence.
  • DangerousDave_87 25 Oct 2018 12:03:15 5,902 posts
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    There could be some intimidating youths hanging around by the locker! Ever think about that?!
  • Psychotext 25 Oct 2018 12:17:28 64,967 posts
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    lol, that's great. :D
  • RawShark 25 Mar 2019 11:35:33 566 posts
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    So this hasn't happened before...

    I ordered Super Smash Bros: Ultimate from Amazon and it arrived as normal. Opened up the enveloped and notice the seal had been broken, the opened it up to find someone has opened up the seal just enough to get their fingers in the case and nick the game card before closing it back up, replacing the seal as best they could, and sticking it in the envelope.

    To their credit Amazon immediately sent out a replacement without me having to return anything or provide nay proof of the tampering... but the bare faced cheek of it! Did they think I wouldn't notice?

    I'm just glad it was a purchase for me and not a gift. Anyone else had their Switch games nicked before they were even sent?
  • fontgeeksogood 25 Mar 2019 11:39:23 6,028 posts
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    Lololololol physical media
  • Dougs 25 Mar 2019 11:43:38 89,093 posts
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    RawShark wrote:
    So this hasn't happened before...

    I ordered Super Smash Bros: Ultimate from Amazon and it arrived as normal. Opened up the enveloped and notice the seal had been broken, the opened it up to find someone has opened up the seal just enough to get their fingers in the case and nick the game card before closing it back up, replacing the seal as best they could, and sticking it in the envelope.

    To their credit Amazon immediately sent out a replacement without me having to return anything or provide nay proof of the tampering... but the bare faced cheek of it! Did they think I wouldn't notice?

    I'm just glad it was a purchase for me and not a gift. Anyone else had their Switch games nicked before they were even sent?
    That happened to friends of mine. Except they didn't notice until they tried to return it to Game (they also received a copy from there as a birthday present, and opened that instead of the Amazon one and thought it would be easier). They were mortified when the bloke in the shop showed them. Amazon refunded though no bother though.
  • BigOrkWaaagh 25 Mar 2019 11:50:13 8,665 posts
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    fontgeeksogood wrote:
    Lololololol physical media
    lolololol paying more for less
  • Rogueywon Most Generous Forumite, 2016 25 Mar 2019 12:58:34 5,821 posts
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    RawShark wrote:
    So this hasn't happened before...

    I ordered Super Smash Bros: Ultimate from Amazon and it arrived as normal. Opened up the enveloped and notice the seal had been broken, the opened it up to find someone has opened up the seal just enough to get their fingers in the case and nick the game card before closing it back up, replacing the seal as best they could, and sticking it in the envelope.

    To their credit Amazon immediately sent out a replacement without me having to return anything or provide nay proof of the tampering... but the bare faced cheek of it! Did they think I wouldn't notice?

    I'm just glad it was a purchase for me and not a gift. Anyone else had their Switch games nicked before they were even sent?
    Waaaaay back in the early days of Amazon ('99 or so), when they were still known as a book-seller more than anything else (and were only just branching out into music, movies and games), I remember grouping up my orders from them to qualify for the free delivery (you had to spend £40 on an order to qualify for that at the time).

    I remember one delivery, for a mixture of books and DVDs, arriving with the box very clearly having been opened and re-sealed. All of the DVDs were gone, while the books had been left behind. Amazon were good about it and re-shipped the DVDs. Their phone support (this was still the primary means of reaching them back then) implied it wasn't the first time and that they would put in a police report.

    Not long after, my local post office was raided and a good number of the staff were arrested.
  • b-rk 7 Jun 2019 07:35:19 924 posts
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    Amazon fucked up one of the orders I placed with them yesterday but instead of admitting they screwed up they're suggesting I look at my address details to "prevent it happening in the future". Pathetic.
  • Baihu1983 7 Jun 2019 07:42:56 11,345 posts
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    fontgeeksogood wrote:
    Lololololol physical media
    Screw digital content
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