Game - New bunch of c***s Page 79

  • philreeduk 15 Jan 2018 15:16:34 474 posts
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    @BigOrkWaaagh You should have come and said hi to me! ;)
  • TFM_Excalibur 16 Jan 2018 08:12:11 1,586 posts
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    I went in to my local to preorder the sea of thieves controller only to be told I couldnít and to get it online.

    Awfully glad amazon are selling them now as Iíve just gotten it from there instead.
  • PazJohnMitch 16 Jan 2018 09:27:42 13,521 posts
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    @FilthyAnimal

    Main reason they failed in the UK was that the online retailers were all based in Guernsey (Channel islands) and avoided UK tax.

    This meant not only were their physical overheads much cheaper but so was their tax bill. They could sell games £10+ cheaper and make more profit. The physical shops simply could not compete and closed.
  • YenRug 16 Jan 2018 15:27:58 4,551 posts
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    PazJohnMitch wrote:
    @FilthyAnimal

    Main reason they failed in the UK was that the online retailers were all based in Guernsey (Channel islands) and avoided UK tax.

    This meant not only were their physical overheads much cheaper but so was their tax bill. They could sell games £10+ cheaper and make more profit. The physical shops simply could not compete and closed.
    If he means other small chains and independants, there's one simple answer: Electronics Boutique.

    Most people now think that EB was a company that went to the wall, but they're actually what we now know as GAME; EB was originally a division of the same US company, their biggest competitor was GAME and EB had a better public image than them. EB eventually bought out GAME, for a time they operated both chains side by side, if a town had both stores they would close the least profitable one and sometimes rebrand if it was a GAME that remained.

    EB in the US then decided to divest themselves of the UK division, part of the split entailed that they could not retain the brandname, so they were forced to rebrand completely as GAME. At this point GameStation had become GAME's main national level competitor, but most towns still had independants as well and they were often price competitive with the two big chains; I still have fond memories of walking around Gloucester city centre, visiting GAME, GameStation and the 2 or 3 independants that would come and go, trying to find the best price for the games I was interested in.

    It was at this point that GAME decided to kill off the competition, using their, presumably, larger scale purchasing power, they started undercutting every competitor in their vicinity. If they weren't already the cheapest, they promised to pricematch as long as they could still make at least the cost price back against any store within so many miles (would vary between 2 to 5 miles dependant upon the town); within a year or two, pretty much every independant store was killed off, leaving them with the occassional specialist store (retro/PC/etc) and GameStation.

    It then became a battle of the two national gaming giants, which, unfortunately, GameStation lost and ended up being taken over by GAME. With the high street gaming market pretty much sewn up, GAME simply jacked their prices back up to RRP. With margins on games apparently now being minimal, there's very little room for independants to establish themselves, so it's rare to find anyone able to stay in operation for long in any town where there's a GAME unless they corner a niche market.

    Since then, though, GAME have pretty much just pissed away any advantage they once had, succumbing to standard corporate strategies where they cut things to the bone to maximise profits but having very little flexibility to cope with changes. Online sales have obviously eaten into their market share to the extent that, even though they're the de facto high street gaming brand, they struggle to get stock at times, let alone preferential stock pricing. They've backed themselves into a corner where they can't really compete with online, to cut prices in the hope of increasing scale would be too big a risk to shareholder returns in the short-term, so they're not being allowed to think about long-term strategies.

    Edited by YenRug at 15:28:27 16-01-2018
  • Baihu1983 23 Jan 2018 08:20:45 10,084 posts
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    http://www.gamesindustry.biz/articles/2018-01-23-game-cfo-mark-gifford-resigns

    CFO going
  • BigOrkWaaagh 23 Jan 2018 08:26:12 7,610 posts
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    GAME - Slightly smaller bunch of c***s

    Edited by BigOrkWaaagh at 08:26:21 23-01-2018
  • Frogofdoom 23 Jan 2018 08:53:40 8,578 posts
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    He is far from being a cunt, he is a really good guy and will be a big loss to them.
  • BigOrkWaaagh 23 Jan 2018 09:10:02 7,610 posts
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    GAME - now proportionally slightly larger bunch of c***s
  • GeezaTap 23 Jan 2018 09:59:19 347 posts
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    I wanted to use Game credit towards Nintendo e-shop credit in Glasgow but they've not had any in the shops (or indeed online) lately.

    Hmmmm.........
  • Frogofdoom 23 Jan 2018 10:02:24 8,578 posts
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    Would be spending it on something else just in case.

    Although amazon dont have any either.

    Edited by Frogofdoom at 10:08:45 23-01-2018
  • ghearoid 23 Jan 2018 10:12:58 2,998 posts
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    GeezaTap wrote:
    I wanted to use Game credit towards Nintendo e-shop credit in Glasgow but they've not had any in the shops (or indeed online) lately.

    Hmmmm.........
    Can't you just buy it the till? When I bought Mario Kart they just printed out a code on my receipt.
  • Baihu1983 29 Jan 2018 09:33:12 10,084 posts
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    Reward points halved....


    With effect from 25/01/2018 we're making a change to clause 10 of the Terms and Conditions that govern the GAME REWARD scheme. At the moment that clause says that REWARD points are calculated at the rate of 1 point for every £0.125 spent. We are changing this so that REWARD points are calculated at the rate of 1 point for every £0.25 spent. For the full Terms and Conditions please click here

    Please note that we are not changing the value of points on redemption, so the points you have already will stay at the same value.
  • DFawkes Friendliest Forumite, 2016 29 Jan 2018 10:26:54 31,998 posts
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    My local GAME charges about 10% more than any other close physical shop, is mostly staffed by people that know nothing about games, doesn't have all that good a selection of game, and doesn't even have all that much plastic tat any more. Don't worry though, head office has it figured out. Change their reward scheme to get 1% back. Genius!

    Is there anyway this could be a situation like The Producers, where the parent company could potentially make more money from purposefully making GAME fail?
  • DangerousDave_87 29 Jan 2018 12:14:55 4,669 posts
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    I thought I understood the loyalty card, but now I'm not so sure. Are there different prices on games for folk who have one? All I'm seeing is an expensive card in which you'd otherwise have to spend hundreds of pounds just to recoup the costs of buying it.
  • DFawkes Friendliest Forumite, 2016 29 Jan 2018 12:36:21 31,998 posts
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    The base GAME Reward card is free. That's the one that gets you 1% back on purchases that'd be significantly cheaper elsewhere, but if you like Limited/Collector's Edition stuff where there isn't usually much of a price difference between retailers, it usually makes it a tiny bit cheaper.

    The GAME Elite one you can pay £36 for does get you more, but that'll be cut in half too so it'll effectively be 5% on games, merchandise and accessories, 2% on consoles and 1% on digital and trade-ins. If you're not trading in a whole bunch of stuff almost continuously then yeah, it very much looks like you'll be spending hundreds to recoup the cost of the card. Even for trade-ins, I'd bet that CEX will give you so much more when trading stuff in that you'd gain far more there than the Elite card would accrue points for. 1% means you'd have to trade in £100 worth of stuff to get £1 in points. You'd probably get more than a quid more from CEX for a single game!
  • nickthegun 29 Jan 2018 13:18:08 74,075 posts
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    The website makes me laugh. Amazon let me down on launch for DBFZ, so I had nosey around and saw game.co.uk selling it for £43, the same price as Amazon.

    Great, there's even a click and collect button, so I'll grab it after work.

    'IN STORE PRICE £47.99'

    Great work there, guys. Kinda missing the point of click and collect.
  • Darth_Flibble 29 Jan 2018 13:24:37 3,042 posts
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    A friend went into Game to trade in AC: Origins and they offered £5 (I think for cash) thats a complete joke.
  • whatfruitlivesagain 29 Jan 2018 13:44:46 1,076 posts
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    nickthegun wrote:
    The website makes me laugh. Amazon let me down on launch for DBFZ, so I had nosey around and saw game.co.uk selling it for £43, the same price as Amazon.

    Great, there's even a click and collect button, so I'll grab it after work.

    'IN STORE PRICE £47.99'

    Great work there, guys. Kinda missing the point of click and collect.
    I had a similar farce last year when I went into GAME to buy a Pro Controller for the Switch. I was in the store and pointed out the £5 difference between the online and store price to service assistant. I was given the spiel about difference between online and store etc. I then used the click and collect function to order the controller in the very store I was standing in for the lower price. I took my order on my phone to the front desk the manager informs me "We can't release in store stock for online sales we need to wait for the order to come from the depot". When I pointed out what an utter nonsense policy this was the manager had the audacity to say "Well if you have a problem order it online". Which I did from from a seller that wasn't GAME.

    What a way to screw yourself out of £60

    Never has a store worked so hard not to take my money.
  • DFawkes Friendliest Forumite, 2016 29 Jan 2018 13:47:11 31,998 posts
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    nickthegun wrote:
    'IN STORE PRICE £47.99'
    Now let's be fair here, you get 1% back on purchases with a free GAME Reward card, so you could also get 48p back in points. You'd only get 43p if you bought in on their website. 43p is less that 48p, therefore it's a better deal because logic.
  • nudistpete 29 Jan 2018 14:30:40 302 posts
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    whatfruitlivesagain wrote:
    Never has a store worked so hard not to take my money.
    To be fair, a lot of bricks and/or mortar are the same when it comes to their online shop and click & collect. It's complete madness that WH Smith do the same things with books - you can get 50% off a lot of books just by waiting a couple of days for someone in a warehouse to pack and ship it to the same store where they have a pile of unsold copies sitting on the shelf.

    It's almost as if they want their retail business to fail, or they have strong evidence that people will pay over the odds in a rush to sustain their high street presence.
  • StaffyDog 29 Jan 2018 16:28:50 1,516 posts
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    I always tell the staff in GAME when they ask me do i want to pre order, nah itís way cheaper in every other non games shop that sells games.
  • MoGamer2006 8 Mar 2018 17:41:52 1,049 posts
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    Recently bought Fire Emblem Warriors alongside some eShop credit in GAME's recent £10 off promo. First time I've used them in years, but FEW for £26? Works for me!

    Then the game turns up and it's clearly pre-owned - no cellophane, scuffed box, massive purple sticker locking it shut.

    It was then that I remembered why I hadn't used GAME for years.

    What a bunch of swindlers!

    Edited by MoGamer2006 at 17:42:14 08-03-2018
  • Frogofdoom 8 Mar 2018 17:50:32 8,578 posts
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    If any of you are sat on game credit I would advise you to get rid of it quite quickly. Can't go into any details but use it or you may well lose it soon.
  • grounded_dreams 8 Mar 2018 18:09:13 82 posts
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    Really? How soon you'd mean.
    Cause I have instore credit which I was hoping to use for Ni no Kuni II which come out on the 23rd of this March.
    Can't pre-order it on their site as it won't allow credit to be used for pre-orders so was going to wait for the game to launches to buy it with all my instore credit :/

    Edit, I assume you mean any money people have on a Gift Card?
    It if use it up ASAP, maybe I could chuck it all on PSN store credit via Game.

    Edited by grounded_dreams at 18:13:07 08-03-2018
  • neems 8 Mar 2018 18:09:48 3,825 posts
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    Frogofdoom wrote:
    If any of you are sat on game credit I would advise you to get rid of it quite quickly. Can't go into any details but use it or you may well lose it soon.
    So you can't go into any details, but they're going into administration again?
  • Frogofdoom 8 Mar 2018 18:19:53 8,578 posts
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    You will be ok until the 23rd of this month, I just mean don't hang on to it for long. Can't even be certain of administration but I'm surprised the gaming sites haven't heard anything about what's going on there yet. They are normally all over this sort of thing.
  • grounded_dreams 8 Mar 2018 18:23:40 82 posts
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    Ah OK thanks, got me proper worried then :)
    Cheers for the heads up though :)
  • caligari 8 Mar 2018 18:43:35 17,928 posts
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    Frogofdoom wrote:
    You will be ok until the 23rd of this month, I just mean don't hang on to it for long. Can't even be certain of administration but I'm surprised the gaming sites haven't heard anything about what's going on there yet. They are normally all over this sort of thing.
    Do you mind me asking if you work for them ,Frog?
  • Frogofdoom 8 Mar 2018 19:15:12 8,578 posts
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    I don't, but I am in a position to know quite a bit about what's going on there at the moment. I also know a few people that do.
  • H1ggyLTD 8 Mar 2018 19:17:07 9,455 posts
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    He's goes in there every day to talk to Jayda with the green hair while she sticks stickers on stuff.
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