Game - New bunch of c***s Page 93

  • Jono62 29 Oct 2020 11:18:44 27,356 posts
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    BigOrkWaaagh wrote:
    Baihu1983 wrote:
    BigOrkWaaagh wrote:
    Didn't Game declare themselves 'essential' last time in order to stay open? They'll just do the same thing again.
    They did but think it got overruled and they had to shut?
    Maybe they would try it again for one day and then they can get told to shut again.
    They should add a hot plate and pretend to be Wetherspoons.
  • SnackPlissken 29 Oct 2020 11:57:22 3,512 posts
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    Interesting that one of our GAMEs is in a Sports Direct now. Maybe they'll try the Sports Direct is essential line.
  • Killerbee 2 Jun 2021 20:54:34 5,249 posts
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    Christ these people are something else…

    After much deliberation I decided it was time to retire my PS4 and take advantage of Game’s trade in to get a Series S for £99.

    Looked online and checked stock - nearest place to me is sold out, but two other stores had stock so I thought I was sorted.

    PS4 wiped of data, packed up in its original box and carted off to Game… which I discovered was inside a Sports Direct shop. Ok, no worries…

    … apart from Ashley (for it must be his fault) has decided not to kit out said Sports Direct concessions with an actual TV they can use to check console trade ins!

    So this national promotion they’re running is actually not available in a significant number of Game stores, but of course they don’t think to tell you that, do they?

    To make matters worse, it seems no one in a Game or Sports Direct will ever answer the phone under any circumstances, so it’s actually impossible to find out if any given store can complete this transaction as advertised.

    To be fair to the people working there, it’s not their fault and they were all sympathetic that I’d trundled around every Game in the vicinity with a PS4 under my arm (albeit they were unable to actually help).

    Thing is, this is exactly why retail is dying on its arse. It’s just an incredibly shit experience when (offers aside) some bloke from Amazon will deliver nearly anything you want to your front door, and probably for a lot less money.

    Sigh.
  • freddymercurystwin 2 Jun 2021 21:23:41 2,825 posts
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    I'm after a PS4, how much do you want for it?
  • Frogofdoom 2 Jun 2021 21:26:25 17,973 posts
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    A series s and he will give you 100 quid :D
  • Killerbee 3 Jun 2021 10:28:57 5,249 posts
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    freddymercurystwin wrote:
    I'm after a PS4, how much do you want for it?
    I appreciate the interest, but I think Game’s offer of £150 is probably more than it’s really worth. By the time of sorting postage on top, you’d be better off buying one with a warranty.

    Plus “one in one out” is the only way I can realistically expect to persuade my wife to allow a new console in the house…!
  • mwd2000 3 Jun 2021 10:37:13 11 posts
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    Just lugged a One X, PS4 Pro and One S, all boxed, to Game hoping for cash for the first two (my old ones), and a trade-in for the One S to a Series S (for my son).

    Told that testing each console takes 1 hour, so would have to wait at least 3 hours.

    Oh - and there's also not enough cash in the till for trade-ins, so we would have to come back before close to see if the store made enough that day to pay out (~£300) or come back another day ("Saturday's are normally good") to pick up the cash.

    FFS. Waste of time.

    Edited by mwd2000 at 10:41:07 03-06-2021
  • SnackPlissken 3 Jun 2021 10:42:03 3,512 posts
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    How do GAME benefit from having a bunch of PS4s?
  • Baihu1983 3 Jun 2021 10:46:17 14,378 posts
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    Guess people are buying them when they can't get the new consoles? Or everyone who works for Newcastle gets given one?
  • SnackPlissken 3 Jun 2021 10:49:20 3,512 posts
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    Just seems like a lack of foresight for this deal because they will eventually be stuck with a bunch of old consoles they can't shift.. because they wanted to massage the numbers Series S sales.
  • gossypboy 3 Jun 2021 10:55:10 209 posts
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    From speaking to staff in game the deal is subsidised by Xbox .
  • paulboy81 3 Jun 2021 11:57:37 517 posts
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    The testing procedures at GAME always baffles me, I've traded a couple of consoles in there and they always seem intent on trying to install and update the biggest game they can find.

    I had one guy pop an old version of FIFA in and then tell me to come back 3-4 hours later because it had a 43gb update and their internet wasn't very fast. I asked if he couldn't just use something small like Minecraft instead, which to be fair he did and I was out of there 10 minutes later.
  • DangerousDave_87 3 Jun 2021 12:34:57 7,074 posts
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    @paulboy81 Sounds like poor staff support/training. Incidentally, the old game near me had no manager for 4 years. Just some poor girl on minimum wage plugging the gap until she eventually quit. It shut down shortly after.
  • Killerbee 3 Jun 2021 13:49:32 5,249 posts
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    @mwd2000

    I sympathise… it’s a massive ball ache getting your kit to these stores only to find out they can’t / won’t give you the offer they’re advertising, and I can only imagine the frustration of being stuck for hours while they “test” a console - let alone 3.

    Honestly, I don’t know why platform holders seem to want to give these promotions to a retailer with such a bad reputation for customer service.

    I’m seriously considering just keeping the PS4 and sacking off the whole thing…
  • Killerbee 4 Jun 2021 09:56:55 5,249 posts
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    Ok so I feel a little bit bad now.

    My local Game got some new Series S stock in yesterday so the deal is done! I’m a happy Xbox Series S owner.

    The staff there were great - helpful and efficient in testing my PS4 which took barely 10 minutes (they used a Lego game which was playable in seconds so no ridiculous wait for downloads) and aside from making me pay for a replacement USB cable for the controller (mine was, admittedly, split at one end) it all went through as expected.

    There is still a disconnect between the mostly good people who work at Game - probably because they’re passionate about gaming as opposed to just wanting any old job in retail- and the way the business is managed centrally.

    Things like not being up front that you can’t do trade ins in the concession stores; not answering the phone numbers you post on your own website; not offering a simple Argos-style online reservation system… it’s like they’re clinging to a retail model that needs to be put to sleep. They need something 21st century if they’re ever going to survive the likes of Amazon.

    Anyway, £99 and a traded in console from 2013 is a good deal for a new machine and the Series S seems perfect for a second “spare room” console to complement my PS5.

    Edited by Killerbee at 09:58:35 04-06-2021
  • AceGrace 4 Jun 2021 10:56:03 3,464 posts
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    I did some dev work for Game a few years ago as a supplier. They wanted us to do all their side of the job because they "Didn't have time" but at no cost to them.

    We told them to fuck off.
  • simpleexplodingmaybe 4 Jun 2021 11:26:10 19,992 posts
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    SnackPlissken wrote:
    How do GAME benefit from having a bunch of PS4s?
    To trade them in at CEX
  • Killerbee 4 Jun 2021 11:50:58 5,249 posts
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    simpleexplodingmaybe wrote:
    SnackPlissken wrote:
    How do GAME benefit from having a bunch of PS4s?
    To trade them in at CEX
    Apparently CEX are only offering £50 cash for a boxed PS4 so I hope Game have a better plan!

    I guess Game will look to sell these as used, but as mentioned above, it seems highly likely that Microsoft is funding this promotion in some way.

    The Series S now seems to be widely available with no stock shortages - which isn’t the case for the X or PS5.

    If they can persuade a few people to jump on board now, and not hold out for the other machines, and get them all subscribing to Gamepass, it’s job done.
  • PazJohnMitch 4 Jun 2021 12:28:08 17,276 posts
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    Sorry for my ignorance. Is there a trade a PS4 for a Series S promotion at GAME? As an owner of both a PS4 and 5 but no Xbox One or Series X/S that sounds like an interesting proposition.
  • neems 4 Jun 2021 12:37:30 5,635 posts
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    @PazJohnMitch

    I think it's a PS4 plus £100 gets you a series S.
  • PazJohnMitch 4 Jun 2021 12:39:05 17,276 posts
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    Cheers. Still tempting.
  • PazJohnMitch 4 Jun 2021 14:01:35 17,276 posts
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    Think there was a similar 360/PS3 to Xbox One upgrade offer last gen. (That was far less tempting).
  • Carlo 4 Jun 2021 19:08:26 21,801 posts
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    I had to go to two game stores to get my 2 ps4 trades for xboxes.

    I got one XSS AND because they had one, a XSX too. Looks like the shortage is no longer there then

    I don't think there are terms that say you can only do one trade, but the cunts at my local store claimed this was the way it was,so whatever.
  • Carlo 4 Jun 2021 19:09:49 21,801 posts
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    Actually they are not all cunts, just the one store manager that seems to hate me or something.

    Edited by Carlo at 09:36:32 05-06-2021
  • darrenb 4 Jun 2021 20:58:45 1,179 posts
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    Killerbee wrote:
    freddymercurystwin wrote:
    I'm after a PS4, how much do you want for it?
    Plus “one in one out” is the only way I can realistically expect to persuade my wife to allow a new console in the house…!
    I will never moan about my wife again.. I say this while looking as full selection of consoles under a nice TV in my own little play room.. but, she better bring me a beer soon or there will be trouble.
  • SiroccoJetProp 4 Jun 2021 23:25:18 430 posts
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    I personally don't understand why you would trade a console in to GAME for half its value. eBay/Facebook Marketplace are far better options
  • BigOrkWaaagh 4 Jun 2021 23:49:43 10,554 posts
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    @SiroccoJetProp Where are people selling PS4s for £300?
  • darrenb 4 Jun 2021 23:57:33 1,179 posts
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