| They wouldn't accept my card so they can fo tbh. |
Anyone had problems with shopto.net?
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mingster 3,489 posts
Seen 1 hour ago
Registered 19 years agoI've ordered loads of stuff from them.. they've always delivered a day or to prior to release date. They've always been the cheapest as well. -
Flying_Pig 16,956 posts
Seen 6 hours ago
Registered 17 years agoMy issue with them (and Zavvi too) is that their site is shite. I don't know if it's just me, but both take ages to load, with masses of format issues etc...
Still - they sell cheap games.gif)
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estoo 2,879 posts
Seen 4 years ago
Registered 15 years ago^^True, it's a complete nightmare trying to use it on a mobile phone. -
minky-kong 14,787 posts
Seen 4 hours ago
Registered 13 years agoFlying_Pig wrote:
My issue with them (and Zavvi too) is that their site is shite. I don't know if it's just me, but both take ages to load, with masses of format issues etc...
Still - they sell cheap games
Couldn't agree more. The most annoying part is that the search bar get obscured by the drop down menus when you try and click on it. I've also tried repeatedly over the past three months to buy something from them with a card I've used with them before 4 months ago, and I still get the error associated with having a flat number in the address, which they told me would be fixed two months ago. I'm with N@ in that respect. -
dr_swin 4,929 posts
Seen 3 weeks ago
Registered 16 years agoShopto have marked my account a duplicate and decided to close it. Not only that but they have been sending about 10 spam e-mails per day telling me as such. I would try and phone them to tell them, but there seems to be something wrong with their phone system as it won't connect most of the time and when it does it is engaged. -
dnbuk 5,011 posts
Seen 12 hours ago
Registered 16 years agoUsed it last night (Firefox) Was fine. -
Aretak 10,391 posts
Seen 3 years ago
Registered 19 years agoLast month there was a coupon code floating around for them, offering £3 off an order. Great I thought, and ordered Football Manager 2011 from them with it. Never heard anything from them about it since. On Friday I ordered WoW Cataclysm from them, and they processed the money from my bank account. However, the order then disappeared from my account, and I was left with an 'account balance' with them of the Cataclysm price minus £3.
Contacting them, they've informed me that the coupon I used a month ago was only supposed to be for new customers, so they've subtracted that amount from what they charged me for Cataclysm and left the rest in my account as a "credit". They now refuse to refund the rest of that money. Am I wrong in thinking that this is disgraceful behaviour? I authorized them to charge my card for a pre-order, and they've used part of the money to clear a debt they never told me I had, and won't return the rest.
Ultimately it doesn't really matter as I'll just get in touch with my card company and perform a chargeback, but it's really pissed me off that they've done this, and what's more didn't even inform me they'd done it -- I only found out when I went to check on my pre-order, so now I'll have no Cataclysm tomorrow either. -
PanStre 425 posts
Seen 8 years ago
Registered 14 years agoAnyone having problems with their website right now? I'm finding it damn impossible to actually log in to my account, the 'log in' here on the side of the page doesn't load and the one up the top doesn't do anything once you click on the log-in button. -
shopto have one of the most hideous slowloading websites in the world. -
PanStre 425 posts
Seen 8 years ago
Registered 14 years agoShopto also seems to have developed a nasty habit of causing Internet Explorer to crash. -
THFourteen 54,987 posts
Seen 25 minutes ago
Registered 16 years agoHmmmm had to change my shopto password and it wiped my stored credit card details.
Now it won't let me add new cards, keeps getting rejected by sagepay. -
andywilkie35 5,327 posts
Seen 2 years ago
Registered 16 years agoYeah I can't access it through IE anymore, works ok on everything else though
I tell you what's not shit about them though - my brother had Ass Creed and Halo Anniversary delivered to him today. What a great retailer! -
I tried to order something from ShopTo recently. I got a bit frustrated when I tried to access the registration page from my basket, which instead it decided to redirect me back to my basked each time. I had to clear it to move on.
The dealbreaker came when I tried to fill out my details. I think I'd missed a field the first time as it asked me to check. After that I made sure every field was filled in, but it still refused to accept that I had done so. I lost interest at that point and gave up on the order.
I expect there was probably a way around it, but when a site doesn't work in what seems like a fairly fundamental way I don't see much reason to stick around. -
AceGrace 3,464 posts
Seen 4 days ago
Registered 11 years agoSo you are blaming shopto because of a problem with hotmail.
Just ring them. -
Syrette 51,181 posts
Seen 4 minutes ago
Registered 19 years agoYou rage at them yet you won't do the first thing that comes to mind, i.e. calling them?
They're only doing it for extra security. That's not a bad thing. -
Syrette 51,181 posts
Seen 4 minutes ago
Registered 19 years agoAnd I've not been prompted to change my email anywhere. I haven't bought anything off them since Assassin's Creed: Revelations though. -
WrongShui 6,858 posts
Seen 20 hours ago
Registered 16 years agoI had an issue with Shopto once a few years back, haven't used them since.
They were great up until that one time though. -
FanBoysSuck 1,668 posts
Seen 3 days ago
Registered 12 years agoOr you could try sorting out your randomly closed email account with microsoft via email? Or email shopto about the situation? Hassle maybe, but free. Aren't their helplines both free anyway?
I agree the website code is pretty awful though. I've come across a few mates who had issues signing up and the form breaking. The site also needs a good bit of optimisation IMO.
When they started this password reset system it defaulted my account to my billing address for some reason so I had to go and pick up my girlfriends birthday present from my folks place. Quickly sorted by logging in and changing the address for future purchases.
I still think they're awesome. Ordered a couple of DS games on monday and they turned up next day as normal -
minky-kong 14,787 posts
Seen 4 hours ago
Registered 13 years agogeeza2020 wrote:
Enjoy your more expensive games with slower delivery in the future!
Fuck off will I call them. That costs me money, and theres no fucking way I'm spending money just to be able to use my account.
I'm done with Shopto.
You can read this while you wait for the next game to arrive. -
Syrette 51,181 posts
Seen 4 minutes ago
Registered 19 years agogeeza2020 wrote:
No, it won't cost you money. Nor would emailing them.
Fuck off will I call them. That costs me money, and theres no fucking way I'm spending money just to be able to use my account.
I'm done with Shopto.
0800 779 7777 (source: every page on the ShopTo website) -
Microsoft don't randomly close accounts, just compromised ones.
.gif)
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