Virgin Media broadband...anyone use it? • Page 2

Frogofdoom 11 May 2020 19:23:09 17,973 posts
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Mine has been fine all day. I'm quite a way away from you though.
nudistpete 11 May 2020 19:33:51 1,273 posts
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Been fine here all day in sunny North Staffordshire.
Jono62 11 May 2020 19:39:14 27,356 posts
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It was meant to be fixed by 4pm and its still showing as an issue.
Deleted user 11 May 2020 20:10:46

Ok so far...

/knock on wood
Jono62 11 May 2020 21:13:17 27,356 posts
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Great, they are now saying it'll be fixed by tomorrow morning at 10am.
X201 11 May 2020 22:13:41 22,150 posts
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Obviously something that initially looked like a small fix, has expanded into something bigger.

It happens
Jono62 11 May 2020 22:19:26 27,356 posts
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Yeah, I know. It just seems to happen with Virgin a lot.

eleven63 12 May 2020 19:36:19 3,052 posts
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Not fully upto date on this thread.

But. We had serious issues for about 3 weeks, mid March to early April this year. No internet for upto ten hours, usually over the weekend. But often a daily problem.

Just put it down to lockdown, etc.

A complete pain as we both work from home, and were forced to talk to each other on the evenings...

Engineers came out of early April. Apparently, our volume was to low, about 4. It should be around 6. The engineers cranked it up to 11.

Happy days ever since.

Something to do with the main junction box. I booked the engineers online as, at the time, it was impossible to call anyone directly.

East London.

X201 12 May 2020 19:43:39 22,150 posts
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eleven63 wrote:

Engineers came out of early April. Apparently, our volume was to low, about 4. It should be around 6. The engineers cranked it up to 11.

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