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Has anyone had their copy Halo 3 delivered from Shopto yet? Didn't realise you have to sign for the package- i'm at work now meaning it'll sit in a depot for a while before i can play it. Hassle! Curses, i should have just bought it from the high street at lunch today.... |
SHOPTO appreciation thread • Page 2
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dunny 545 posts
Seen 3 hours ago
Registered 12 years ago -
mrharvest 5,492 posts
Seen 6 hours ago
Registered 15 years agoI assumed my copy would have been here yesterday since they dispatched it on Sunday. I do hope the postie brings it around today as I've got Wednesdays off... -
dunny wrote:
Would have been cheaper too.
Has anyone had their copy Halo 3 delivered from Shopto yet? Didn't realise you have to sign for the package- i'm at work now meaning it'll sit in a depot for a while before i can play it. Hassle!
Curses, i should have just bought it from the high street at lunch today....
I ordered last week and haven't had it yet. Sitting at home waiting for the buzzer but I have to go out at 10.
Should have bloody well been here yesterday as well, lazy fucking Royal Mail. -
moggsy 3,859 posts
Seen 3 weeks ago
Registered 15 years ago"SHOPTO appreciation thread" - WTF!
I still don't appreciate the fact that I'm out of pocket to the tune of £4.50 + postage for returning a still sealed game to them. Igor's attitude?
'The Distance Selling Regulations 2000 does not apply to our terms and condition.'
o_O -
Machiavel 5,964 posts
Seen 3 years ago
Registered 16 years agoShopto has great prices, but don't expect to be able to trade them in if they're European rated.
(though it's not a bad thing to have to keep Bioshock) -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoMr Harvest wrote:
I assumed my copy would have been here yesterday since they dispatched it on Sunday. I do hope the postie brings it around today as I've got Wednesdays off...
They didn't dispatch sunday, they picked and packaged and had it ready for dispatch on monday.
My Limited edition one came scratched on Tuesday, asked for a refund and they said to post it to them and they'll have it fixed and repaired, which I can get done at my local gamestation.
Rather have a refund. -
richardiox 7,021 posts
Seen 37 minutes ago
Registered 14 years agoAnyone else receive theirs today or still waiting? I'm waiting on royal mail delivering a parcel from another company was expectiing it Monday but still nothing. They are so efficient it hurts. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoShopto won't refund me, those fuck faces.
So what leg do I have to stand on here? They sent me a broken game and will only replace it? Anything I can do? -
If it was scratched, they should replace it, they really should. I thought you said they offered to 'fix it'? Which is it? Replace or fix? A replacement should be fine, surely?
I know it's MS's fault for shipping shoddy cases, but you bought it from Shopto so it's Shopto's problem which they have to then address with MS. It's not like you got it cheaper so you can cut them a break. I'd press for a replacement, just as every other online retailer would do. Seriously, why would you want them to 'sand it down' in their 'machine'?
Don't get angry with them, be polite and very firm. Insist on speaking to Igor on the phone if you haven't already, and ask why you're being penalised for a game arriving scratched? -
moggsy wrote:
How, exactly, do they shrug off that law? I'm sure you can't just evade a law simply by saying in your small print that you don't respect that particular law and won't abide by it when presented with it. Any lawyers round here??
"SHOPTO appreciation thread" - WTF!
I still don't appreciate the fact that I'm out of pocket to the tune of £4.50 + postage for returning a still sealed game to them. Igor's attitude?
'The Distance Selling Regulations 2000 does not apply to our terms and condition.'
o_O -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoI don't want a replacement, I want a refund.
I'd have to send it off tomorrow and I wouldn't get a copy till Monday when I could walk into town now and buy it. -
Machiavel wrote:
Both Bioshock and Halo 3 were UK copies when I got them from Shopto.
Shopto has great prices, but don't expect to be able to trade them in if they're European rated.
(though it's not a bad thing to have to keep Bioshock) -
WrongShui wrote:
Why does he say he won't refund? Surely he HAS to? How do they get away with charging a re-stocking fee even if you've not opened something, incidentally? 14 Day Cool-off not apply to videogames or something?
I don't want a replacement, I want a refund.
I'd have to send it off tomorrow and I wouldn't get a copy till Monday when I could walk into town now and buy it. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agohttp://www.shopto.net/forum/viewtopic.php?t=1650
That why they won't refund, apparently they don't have to. -
Lovemoose 1,001 posts
Seen 5 days ago
Registered 16 years agoWrongShui wrote:
http://www.shopto.net/forum/viewtopic.php?t=1650
That why they won't refund, apparently they don't have to.
Well, correct or not, the incredibly smug tone of the post doesn't endear them, does it? -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoBullshit, so pissed off. -
dunny 545 posts
Seen 3 hours ago
Registered 12 years agoSo has anyone had Halo 3 delivered by shopto today then? -
Phattso 22,905 posts
Seen 2 hours ago
Registered 14 years agoI got mine from ShopTo yesterday. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoMine came yesterday. -
dunny 545 posts
Seen 3 hours ago
Registered 12 years agodarn it! i didn't have a 'not delivered' note through my door... -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoShopto wrote:
I have to be honest I have regretted to come in office over the week end and ship your copy to you. !!
Hows that for a reply? -
Wow, well, considering they previously sent out foreign editions of games (I've heard that before on these forums) and are obviously adamant in the face of the law otherwise not to refund you, I'm not using them in future. Especially the way they also use unpaid employees to deal with the public and their CEO not only can't present himself properly on a forum he provides.
As ever I notice forumites stepping up to misguidedly defend their actions, too. Hope you get your refund, WS. -
JYM60 17,505 posts
Seen 2 days ago
Registered 11 years agoWhen do new release orders from Play.com usually arrive?
Ordered Fifa08 off them and if it doesn't arrive on Friday I will definately be useing someone else next time. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoIm not gonna take them to court, I really cant be arsed with the hassel, if needs be ill just take a replacement and never touch the fuckers again with an occasional bump in this thread to point out they are tossers. -
squarejawhero wrote:
On this forum or that one?
As ever I notice forumites stepping up to misguidedly defend their actions, too. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoI think he meant theres.
I cba to deal with it, ill use Microsoft disc swap and never think of these cunts again. -
WrongShui wrote:
Their attitude on this front has been shit. We didn't ASK them to go and work on their days off to get the packages out. Igor has been bandying that excuse "woe is me!" and unhappy faces
I think he meant theres.
I cba to deal with it, ill use Microsoft disc swap and never think of these cunts again. all over his fucking forum this week, occasionally telling everyone that yet another customer has shouted at him over the phone about getting dented tins and scratched discs like it's his fault.
It seems that as a business, they're getting hit with the costs of MS's packaging errors but, equally, sending prized tin boxes out in floppy jiffy bags wasn't the wisest of moves on their part. So I can understand Igor being reluctant to fork over new copies of the game to everyone with scratches, especially now MS are taking responsibility and replacing them to consumers, but his attitude to the law as most of us understand it in terms of replacements, restocking fees, returns in general, is absolutely appalling. -
Phattso 22,905 posts
Seen 2 hours ago
Registered 14 years agoI'm not (interested in) falling on one side of this argument or another, but it's worth pointing out that ShopTo is a tiny tiny business. And as with all small businesses, their ability to deal with large scale returns is slight at best. Online companies especially are notorious for being a bit shit when things go wrong (even the might play.com have fucked me around before now).
Bottom line: if you want low risk purchases, don't go with a one-man-band. Go with an established name.
I feel for those of you that can't get refunds, but I suppose it's a lesson learned. Had it happened to me, I'd simply have taken the replacement and waited - but then my days of needing to play a game on day one have long since passed. In my rabid gaming days I'd have been fuming at this.
The fallout for ShopTo could well be the loss of a lot of long term business, and only time will tell if that's worth more than not simply refunding people now.
But make no mistake: this Igor fellow is running a business. Normally that means his business is best served by keeping people happy with decent prices and next-day delivery. Today, for the business, it meant seemingly fucking people over. -
WrongShui 6,772 posts
Seen 3 minutes ago
Registered 13 years agoPhattso wrote:
Today, for the business, it meant seemingly fucking people over.
With pissy snide engrish comments too!
I won't take a replacement, the fault is with the tin its self failing to hold the disc, If I went for the replacement I could just be in the same place.
But fuck it, lesson learnt, these guys are bastards. -
Owen-B wrote:
moggsy wrote:
How, exactly, do they shrug off that law? I'm sure you can't just evade a law simply by saying in your small print that you don't respect that particular law and won't abide by it when presented with it. Any lawyers round here??
"SHOPTO appreciation thread" - WTF!
I still don't appreciate the fact that I'm out of pocket to the tune of £4.50 + postage for returning a still sealed game to them. Igor's attitude?
'The Distance Selling Regulations 2000 does not apply to our terms and condition.'
o_O
You can't - but according to Igor you can! What's amusing is that their [link=http://www.shopto.net/page.php?page=info-terms">Terms & Conditions do actually state the law (7 day cooling of period etc) but they have an extra
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